Information We Collect
Personal Information You Voluntarily Provide. We may collect personal information when you voluntarily interact with us, such as by communicating with us orally and via email, subscribing to receive newsletters, registering for and attending trade shows or investor calls, engaging in interactive and community features, requesting event information, participating in surveys and questionnaires, and through completing an online form. This may take the form of contact information, such as your name, home or other physical address, email address, telephone number, fax number, or information about your professional responsibilities such as organization name or other company information, purchasing responsibilities, and job title, among other information.
At some of our sites, we offer interactive and community features such as discussion forums, message boards, chat rooms, and user blogs. When you participate, all personal information sent or posted via such features becomes public information and may be collected and used by others. We urge you to carefully consider what personal information you post, and thereby make accessible to others, in these features.
Personal Information to Support Our Products and Services. We may collect personal information to respond to your specific request or to fulfill an order. For example, when you order a product or service from us, we may collect billing, payment, and shipping information.
We may send updates that contain important information about our products and services you have acquired from Leggett & Platt. For example, we send new customers a welcoming message and verify password and username for our password-protected web sites. We may also communicate with a customer to provide requested services and for account-related issues via e-mail, phone, or postal mail. In addition to such service and product-essential messages, we offer our customers the option to receive information about our Company, related products, services and special product or service offers.
We also have features where our customers can submit information to us (such as our feedback forms). Where such submissions include requests for service, product support, or other information, we may use the information submitted and other account information to respond to the specific request.
Personal Information We May Automatically Collect. We may use various technologies to collect personal information about you when you visit or use our websites ("Sites"). We may also collect information from promotional communications. These technologies may include:
Necessary Cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Site will not work if the cookie is blocked. These cookies do not store any personally identifiable information.
Functional Cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies it may result in some or all of these services to not function properly.
Performance Cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us to know which pages are the most and least popular and see how visitors move around the Site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our Site and will not be able to monitor the Site’s performance.
Targeting Cookies may be set through our Site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Global Privacy Control (GPC) and Do Not Track (DNT) Signals. You may send us as well your preferred option directly from your browser. Our Sites recognize GPC and DNT signals when sent by a website visitor’s browser, using regionalized defaults. These defaults, which are set by Leggett & Platt when recognizing the signals, may be adjusted by the website visitor by reviewing and setting additional preferences.
Internet Protocol (IP) Addresses and Device Information. Our Sites may collect IP addresses. An IP address is a number assigned by your Internet Services Provider (ISP). Web servers will identify your device requests by its IP address to be able respond to your browser and to know where to deliver the requested information. In addition, web servers may be able to identify the type of browser, type of computer, or operating system being used from the information your browser sends. We log IP addresses and related information such as date, time, and duration of Site access for the purposes of internal security, trend analysis, system administration, to assess the traffic on the Sites, and to maintain and make improvements to the Sites. While we do not link IP addresses to your personal information, we may use an IP address when necessary to enforce compliance with this Notice, to protect the Sites, customers, or other visitors, or to comply with applicable laws.
Web beacons. We may use web beacons (sometimes called "tracking pixels" or "clear gifs"). Web beacons are tiny graphic files that enable us to recognize when someone has visited our Sites or opened an email sent to them as part of our marketing campaign. This allows us, for example, to monitor the traffic coming from one page within our Sites to another, to deliver or communicate with cookies, to understand whether you have come to our Sites from a third-party website, to improve Site performance, and to measure the success of email marketing campaigns. These technologies are reliant mainly on cookies to function properly, so your choice to enable or disable tracking cookies at our Sites will affect the functionality of these technologies as well.
- 3rd Party Services Used on our Sites. We may use 3rd party services at our Sites for multiple purposes:
Information We Use
We may use personal information to:
- Identify and authenticate users;
- Operate and better understand usage of the Sites;
- Deliver services, products, and information to you and otherwise complete transactions;
- Analyze and improve performance of the Sites, our services, products, and the content on the Sites;
- Learn what new services, products, or information interest you;
- Provide a more personalized experience on our Sites and tailor our Sites, services, products, offerings and information to better meet your interests;
- Respond to your requests and preferences and otherwise communicate with you;
- Conduct research about your opinion of Leggett, the Sites, and our services, products, and information;
- Market and advertise our services, products, and information to you and determine the effectiveness of the same;
- Perform and improve customer service;
- Enhance internal security and system administration;
- Report on and analyze industry trends; and
- Otherwise manage our normal business operations.
Information We Share and Transfer
We may share personal information with other companies which assist us in providing our product(s)/service(s), maintaining our websites, communicating with you, or otherwise act as a service provider to us and agree to use it only for that limited purpose and subject to security and confidentiality requirements. In some cases, this may mean that your personal information is transferred to, stored, or processed in a country that is not regarded as providing the same level of protection for personal data as the laws of your home country. When sharing results in a cross-border data transfer, we will put in place appropriate safeguards designed to help protect your personal information (such as contractual commitments, including with respect to technical and organizational security measures) under a lawful transfer mechanism and consistent with applicable legal requirements.
Additionally, because Leggett is a global company, we may share your information with other subsidiaries and business units in other parts of the world, under a lawful transfer mechanism and consistent with applicable legal requirements. These subsidiaries and business units will maintain the privacy of your personal information in accordance with this Notice.
We will disclose information we maintain when required to do so, such as when a law, court order, or other judicial or administrative process requires us to provide personal information to a government authority or party to a private lawsuit (which may include laws outside your country of residence). Upon receipt of a lawful request by public authorities, including to meet national security or law enforcement requirements, we will only provide such information that we in good faith believe is required to comply with the law, order, or other legal process.
We may also disclose or share personal information when we believe to be necessary or appropriate:
- to act in urgent or emergency situations;
- in the context of a transaction such as if Leggett is involved in a merger, acquisition, or sale of all or a portion of its assets;
- to protect or defend our rights, interests or property or that of a third party; or
- to comply with a legal or regulatory obligation or to protect against legal or regulatory obligation.
We may share aggregate or anonymized information, which is not personally identifiable, with others.
Your Choices & Rights
When you provide personal information to us, you consent to our using that personal information in a manner consistent with this Notice and any further information provided to you during the collection process. You may have choices about whether we use your personal information to communicate with you and, if we do communicate with you, what form that communication takes. For example, if you wish to stop receiving promotional emails or newsletters, you may unsubscribe using the unsubscribe link or by following the directions included in the communication or you may use the Contact Form noted below. Please note that we have several brands and products. If you opt out of an email list and then resubmit your email address and contact details to any Leggett & Platt product or service site, your opt out may be reset.
Depending on your place of residence you may have additional legal rights related to your personal information and we will respond accordingly. Please use the Contact Us options below.
We deploy a combination of reasonable and appropriate physical, technical, and administrative safeguards to help protect against the loss, misuse, unauthorized access, disclosure, tampering, alteration, and unauthorized destruction of any personal information. We follow generally accepted security standards in our operations to protect the security and integrity of your personal information, considering the relative risks involved and the nature of the personal information in question, including requiring that service providers who access or handle personal information on our behalf maintain such safeguards. However, there is always some element of risk and no method of data transmission over the Internet or electronic storage is 100% secure or error free. As a result, while we strive to protect your information, we cannot guarantee the absolute security and integrity of any information you transmit or provide to us. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us as described below.
Links to 3rd Party Sites
Our Sites may contain links to websites operated by others whose privacy practices are different from Leggett’s. This Privacy Notice does not apply to any information collected from you through such links or that you may provide on the websites you reach by utilizing those links. Leggett is not responsible for the content or privacy practices of websites linked to the Site(s) or any websites that are not designed and developed by Leggett. We encourage our users to be aware when they leave our site and to read the privacy notices of each website to which we may link that may collect personal information before submitting it.
Updates to This Notice
We reserve the right to revise or update our policies and this Privacy Notice at any time, consistent with applicable law. The Notice is effective when posted and the date at the top reflects the date last updated.
If you have any questions about this Privacy Notice, our practices, or the privacy and security of your personal information, please contact our Privacy & Data Protection Team via the Contact Form at this Site or you may write to us using one of the regional contacts listed next to the contact form.